Latest Research Article Feeds

Designing a personalized system to help clinicians discover, skim, and revisit dense medical research articles

I led the end-to-end design of a medical research feed, transforming an underutilized content repository into a personalized discovery system that delivers highly relevant readings for physicians. Grounded in user research and data-driven iteration, the redesign increased daily engagement and supported clinical research ideation across departments.

Time

2022

Client

Shanghai General Hospital

My Role

Product designer

My Contribution

End-to-end design

Led design of a personalized research discovery system, from problem framing and research synthesis through prototyping, iteration, and launch QA.

Data-Informed Iteration

Drove data-informed design decisions through survey, usability testing, data analytics, and A/B testing to identify problems and improve engagement.

Content Strategy & Metadata Alignment

Partnered with librarians to define content strategy, metadata structure, and relevance signals for research discovery.

Overview

Problem

Current medical research articles are poorly organized and visually outdated. Physicians struggle to identify the ones that match their disciplinary interests.

Problem

“Latest Research” was an untapped opportunity which lacked attention and user engagement

Latest research discoveries was selected as one of the most needed resources from 150+ survey respondents. However, “Latest Research” article page has only 0.21% pageviews.

Overview

Problem

“Latest Research” was an untapped opportunity which lacked attention and user engagement

Latest research discoveries was selected as one of the most needed resources from 150+ survey respondents. However, “Latest Research” article page has only 0.21% pageviews.

5 features topped the importance rank

(score from 1 to 10)

5 features with the least user traffic

(percentage of all page views)

Problem

“Latest Research” was an untapped opportunity which lacked attention and user engagement

Latest research discoveries was selected as one of the most needed resources from 150+ survey respondents. However, “Latest Research” article page has only 0.21% pageviews.

Hidden entry points

“I didn’t even notice these research”

Poorly categorized

“I can’t tell what’s relevant to my research”

Outdated visual and layout

“The text is really long and difficult to read”

User Goal

“As a physician, I need to keep up to date with the breaking discoveries in my interested disciplines to inform decisions on research and clinical practice."

Dr. Wen Yu

Physician in Internal Medicine

User Story

To achieve the user goal, design needs to fulfill the following user stories and related design requirements

01

Receive relevant research daily

Filter and feeds by discipline

02

Skim and digest articles with ease

Clean layout, visual and info hierarchy

03

Save articles now and read later

Enable personal collection on cloud

Overview

Problem

“Latest Research” was an untapped opportunity which lacked attention and user engagement

Latest research discoveries was selected as one of the most needed resources from 150+ survey respondents. However, “Latest Research” article page has only 0.21% pageviews.

Problem

“Latest Research” was an untapped opportunity which lacked attention and user engagement

Based on uncertain ideas came out from the brainstorm session, I prototyped 2 ideas to test and compare.

Primary Care Doctor

Specialist/ Pediatrician

“Latest Research” was an untapped opportunity which lacked attention and user engagement

Latest research discoveries was selected as one of the most needed resources from 150+ survey respondents. However, “Latest Research” article page has only 0.21% pageviews.

Final Design

Whether skimming feeds on mobile during the commute or reading with focus on the desktop, physicians are given the most relevant daily inspiration from the latest research feature

Discover areas of interest to follow

Explore and follow specialties of interest to establish personalized feeds

Easily navigate and skim content

Jump directly to key sections using page navigation without extensive scrolling

Save articles with notes

Save articles to custom folders and add notes to organize content into a personal research library

Keep ideas organized with personal article collections

Users access saved content earily at any time

Problem

“Latest Research” was an untapped opportunity which lacked attention and user engagement

Latest research discoveries was selected as one of the most needed resources from 150+ survey respondents. However, “Latest Research” article page has only 0.21% pageviews.

56%

increase in daily visitors in 2 months

5x

more click-through rate to latest research page

200+

more research proposals yearly

Let’s Connect!

Latest Research Article Feeds

Designing a personalized system to help clinicians discover, skim, and revisit dense medical research articles

I led the end-to-end design of a medical research feed, transforming an underutilized content repository into a personalized discovery system that delivers highly relevant readings for physicians. Grounded in user research and data-driven iteration, the redesign increased daily engagement and supported clinical research ideation across departments.

Time

2022

Client

Shanghai General Hospital

My Role

Product designer

Overview

Problem

Current medical research articles are poorly organized and visually outdated. Physicians struggle to identify the ones that match their disciplinary interests.

Solution Overview

A refreshed latest research article feeds enables clinicians to stay on top of the trend by providing personalized feeds and news collections.

Discovery

Early Discovery

Physicians selected “Latest Research” as one of the most important content, but ironically, it lacked user engagement.

“Latest research” was selected as one of the most needed features from 200+ survey respondents. However, it has only 0.21% page views.

5 features topped the importance rank

(score from 1 to 10)

5 features with the least user traffic

(percentage of all page views)

Usability Problems

The existing feature had three major usability problems

10 usability testing helped us identify 3 major usability problems of the existing product and understand why medical staff haven’t used the feature often.

Hidden entry points

“I didn’t even notice these research”

Poorly categorized

“I can’t tell what’s relevant to my research”

Outdated visual and layout

“The text is really long and difficult to read”

User Goal

“As a physician, I need to keep up to date with the breaking discoveries in my interested disciplines to inform decisions on research and clinical practice."

Dr. Wen Yu

Physician in Internal Medicine

User Story

To achieve the user goal, design needs to fulfill the following user stories and related design requirements

01

Receive relevant research daily

Filter and feeds by discipline

02

Skim and digest articles with ease

Clean layout, visual and info hierarchy

03

Save articles now and read later

Enable personal collection on cloud

My Contribution

End-to-end design

Led design of a personalized research discovery system, from problem framing and research synthesis through prototyping, iteration, and launch QA.

Data-Informed Iteration

Drove data-informed design decisions through survey, usability testing, data analytics, and A/B testing to identify problems and improve engagement.

Content Strategy & Metadata Alignment

Partnered with librarians to define content strategy, metadata structure, and relevance signals for research discovery.

Design Process

Brainstorm & Prioritization

Physicians’ schedule and habit inspired me to consider different focus of use on various devices

Iteration: Browsing Medical Specialty

Primary care doctors loved that the initial carousel design help them explore various disciplines, but specialists need to access their focused area more efficiently.

Based on uncertain ideas came out from the brainstorm session, I prototyped 2 ideas to test and compare.

Primary Care Doctor

Specialist/ Pediatrician

To satisfy 2 distinct information seeking needs, the final version proposed 2 interaction modes

I added a modal that pops up and displays all disciplines at once to help specialists go straight to a specific medical specialty

Final Design

Whether skimming feeds on mobile during the commute or reading with focus on the desktop, physicians are given the most relevant daily inspiration from the latest research feature

Discover areas of interest to follow

Explore and follow specialties of interest to establish personalized feeds

Easily navigate and skim content

Jump directly to key sections using page navigation without extensive scrolling

Save articles with notes

Save articles to custom folders and add notes to organize content into a personal research library

Keep ideas organized with personal article collections

Users access saved content earily at any time

Impact

The new design increased user satisfaction and engagement after the feature release

5x

more click-through rate to latest research page

56%

increase in daily visitors in 2 months

200+

more research proposals yearly

Let’s Connect!

Latest Research Article Feeds

Designing a personalized system to help clinicians discover, skim, and revisit dense medical research articles

I led the end-to-end design of a medical research feed, transforming an underutilized content repository into a personalized discovery system that delivers highly relevant readings for physicians. Grounded in user research and data-driven iteration, the redesign increased daily engagement and supported clinical research ideation across departments.

Time

2022

Client

Shanghai General Hospital

My Role

Product designer

Overview

Problem

Current medical research articles are poorly organized and visually outdated. Physicians struggle to identify the ones that match their disciplinary interests.

Solution Overview

A refreshed latest research article feeds enables clinicians to stay on top of the trend by providing personalized feeds and news collections.

My Contribution

End-to-end design

Led design of a personalized research discovery system, from problem framing and research synthesis through prototyping, iteration, and launch QA.

Data-Informed Iteration

Drove data-informed design decisions through survey, usability testing, data analytics, and A/B testing to identify problems and improve engagement.

Content Strategy & Metadata Alignment

Partnered with librarians to define content strategy, metadata structure, and relevance signals for research discovery.

Discovery

Early Discovery

Physicians selected “Latest Research” as one of the most important content, but ironically, it lacked user engagement.

“Latest research” was selected as one of the most needed features from 200+ survey respondents. However, it has only 0.21% page views.

5 features topped the importance rank

(score from 1 to 10)

5 features with the least user traffic

(percentage of all page views)

Usability Problems

The existing feature had three major usability problems

10 usability testing helped us identify 3 major usability problems of the existing product and understand why medical staff haven’t used the feature often.

Hidden entry points

“I didn’t even notice these research”

Poorly categorized

“I can’t tell what’s relevant to my research”

Outdated visual and layout

“The text is really long and difficult to read”

User Goal

“As a physician, I need to keep up to date with the breaking discoveries in my interested disciplines to inform decisions on research and clinical practice."

Dr. Wen Yu

Physician in Internal Medicine

User Story

To achieve the user goal, design needs to fulfill the following user stories and related design requirements

01

Receive relevant research daily

Filter and feeds by discipline

02

Skim and digest articles with ease

Clean layout, visual and info hierarchy

03

Save articles now and read later

Enable personal collection on cloud

Design Process

Brainstorm & Prioritization

Physicians’ schedule and habit inspired me to consider different focus of use on various devices

Iteration: Browsing Medical Specialty

Primary care doctors loved that the initial carousel design help them explore various disciplines, but specialists need to access their focused area more efficiently.

Primary Care Doctor

Specialist/ Pediatrician

To satisfy 2 distinct information seeking needs, the final version proposed 2 interaction modes

I added a modal that pops up and displays all disciplines at once to help specialists go straight to a specific medical specialty

Final Design

Whether skimming feeds on mobile during the commute or reading with focus on the desktop, physicians are given the most relevant daily inspiration from the latest research feature

Discover areas of interest to follow

Explore and follow specialties of interest to establish personalized feeds

Easily navigate and skim content

Jump directly to key sections using page navigation without extensive scrolling

Save articles with notes

Save articles to custom folders and add notes to organize content into a personal research library

Keep ideas organized with personal article collections

Access and manage saved articles for ongoing research and reference

Impact

The new design increased user satisfaction and engagement after the feature release

5x

more click-through rate to latest research page

56%

increase in average time spent per reading session

200+

more research proposals yearly

Let’s Connect!